FAQs
The Magic Balloons – Frequently Asked Questions
Do you offer custom printed balloons for birthdays and corporate promotions?
Yes. The Magic Balloons offers custom printed balloons for birthdays, weddings, anniversaries, corporate promotions, product launches, exhibitions, retail branding, and special events. We print names, messages, logos, and designs as per your requirement.
How early should I place an order for custom balloons?
You should ideally place your custom balloon order 4–7 days in advance. This allows sufficient time for design approval, printing, and delivery. For urgent orders, you may contact our team to check availability.
Can you print our company logo on balloons?
Yes. We specialize in logo-printed balloons for branding and promotions. Share your logo in high-resolution format, and we ensure professional-quality printing for maximum brand visibility.
What colors, sizes, and types of balloons do you offer?
We offer a wide range of balloon options, including:
Latex balloons
Foil balloons
Bubble balloons
Multiple colors, sizes, and shapes
Our team can help you choose the best option based on your event or branding needs.
Do you deliver balloons to event venues in Delhi NCR?
Yes. We deliver across Delhi NCR, including Mayur Vihar, Chilla Gaon, Noida, Gurugram, and nearby locations. Venue delivery ensures fresh and timely arrival for your event.
How can I share my design ideas or artwork?
You can share your designs via:
Email: info@themagicballoons.store
WhatsApp: 9217840053, 9350051413
Our team reviews all artwork and confirms before printing.
Are your balloons safe for kids’ parties?
Yes. Our balloons are made from high-quality, non-toxic materials, making them safe for children’s birthday parties and family events.
Do you provide balloon decoration and setup services?
Yes. We offer delivery and on-site balloon decoration services, including balloon arches, backdrops, and customized event setups.
What is the minimum order quantity for custom printed balloons?
The minimum order quantity for custom printed balloons is 50 pieces.
How can I contact The Magic Balloons for a quote or bulk order?
You can contact us via phone, WhatsApp, email, or by visiting our Delhi office. We also provide bulk pricing and wholesale options for event planners and resellers.
When will I receive my Personalized Name Printed Balloons?
Personalized name printed balloons are usually:
Produced within 2 working days after order confirmation
Delivered within 3–7 business days, depending on location
Delivery timelines may vary due to logistics or external factors.
Can I change or cancel my order after placing it?
Pre-printed products may be cancelled as per policy
Customized or name-printed balloons cannot be cancelled or modified once confirmed
Do you offer rush or express production?
Currently, we do not offer rush production or express shipping. However, we always try our best to deliver orders on or before the committed timeline.
How can I track my order?
Once your order is shipped, you will receive an automatic email with tracking details. You may also contact our support team for assistance.
Are taxes included in the product prices?
Yes. All prices on The Magic Balloons Store are tax-inclusive. No additional taxes are charged at checkout.
Can I use more than one promo code on an order?
No. Only one promo code or coupon can be applied per order. Offers cannot be combined.
How do I personalize my balloon order?
After placing your order, send personalization details via email or WhatsApp. Our team will share a design preview and proceed with printing only after your approval.
What image formats are accepted for photo-printed balloons?
We accept TIF, JPG, PNG, GIF, and BMP,CDR, AI formats. If you miss uploading during checkout, you can WhatsApp the image with your order number.
Do you ship internationally?
No. Currently, The Magic Balloons does not offer international shipping. Customers may subscribe to our newsletter for future updates.
What if an item is shown as out of stock?
If a product is marked “Out of Stock,” please contact us. We restock regularly and may still be able to fulfill your requirement.
What is your return policy?
Customized and COD products are non-returnable and non-cancellable. Pre-printed products follow the standard return policy.
How long does it take to receive a refund?
Refunds are processed within 7–15 working days after order cancellation or return confirmation.
Is The Magic Balloons website secure?
Yes. Our website uses secure encryption and safe payment gateways to protect customer data and transactions.
Where is The Magic Balloons located?
Registered Office: Laxmi Nagar, Delhi
Warehouse: Mayur Vihar Extension, Delhi
Do you have a retail store or allow order pickup?
Currently, we do not offer in-store pickup. All orders are placed online, via phone, or email.
Do you offer a wholesale or reseller program?
Yes. We offer a wholesale program for event planners and party suppliers. Contact us via email for details.
